Privacy & Policy

Thank you for visiting the website of Better Quality Builders LLC. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request information, submit a form, schedule a consultation, or otherwise interact with us online.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy. We may update this Privacy Policy from time to time. Any updates will be posted on this page and will apply going forward from the date of posting.

This Privacy Policy applies to information collected through our website, online forms, electronic communications, and related online interactions. If our website links to third-party websites, we are not responsible for the content, security, or privacy practices of those third-party websites.

1. Information We Collect

Information You Provide to Us

• Name
• Email address
• Phone number
• Property address or project location
• City, county, or service area
• Information about your construction, remodeling, repair, or building project
• Messages, questions, photos, documents, or comments you submit
• Any other information you choose to provide

Information Collected Automatically

• IP address
• Browser type
• Device type
• Operating system
• Pages visited and time spent on the website
• Referring website, search engine, or advertising campaign
• General location information
• Interactions with forms, links, ads, chat tools, or website features

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and requests
• Provide estimates, consultations, scheduling, or project-related communications
• Evaluate whether our services are a fit for your property or project
• Improve our website, services, advertising, and customer experience
• Send service updates, company information, or promotional communications when permitted
• Maintain records of customer and prospective customer communications
• Detect, prevent, or investigate fraud, unauthorized activity, or security issues
• Comply with legal obligations and protect our rights, property, customers, and business operations

3. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the website function, remember preferences, analyze traffic, measure advertising performance, and improve the user experience.

You may be able to adjust your browser settings to refuse or limit cookies. Disabling cookies may affect certain website features. Third-party advertising or analytics providers may also use tracking technologies according to their own privacy practices.

4. Communications, Calls, Chat, Email, and SMS

If you contact us or provide your contact information, we may use that information to respond to your inquiry, provide project information, schedule appointments, send updates, and communicate with you about services offered by Better Quality Builders LLC.

With your consent where required, we may contact you by phone, email, text message, or online chat regarding your inquiry, appointment reminders, project updates, promotions, or company information. Message and data rates may apply for SMS communications. You may opt out of marketing communications at any time by following the instructions provided in the message or contacting us directly.

5. Sharing of Information

Better Quality Builders LLC does not sell your personal information to third-party organizations for their own marketing purposes. We may share information in limited circumstances with:

• Website hosting, analytics, advertising, and technology providers
• Customer relationship management, email, phone, SMS, or chat platforms
• Contractors, subcontractors, vendors, suppliers, or service providers involved in responding to your inquiry or supporting our services
• Professional advisors such as legal, accounting, insurance, or business consultants
• Government agencies, law enforcement, courts, or regulators when required or permitted by law

We may also share information when we believe it is necessary to protect against fraud, unauthorized transactions, security threats, legal claims, or harm to our business, customers, or others.

6. Your Choices and Rights

You may contact us to:

• Ask what personal information we have about you
• Request that we correct or update your information
• Request that we delete certain information, subject to legal and business recordkeeping requirements
• Opt out of future marketing communications
• Ask questions or express concerns about how your information is used

To make a privacy request, contact us using the information listed at the end of this Privacy Policy.

7. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Access to personal information is limited to individuals and service providers who need the information for business-related purposes.

No website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security of information transmitted through our website or online services.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and our business or legal needs.

9. Children's Privacy

Our website and services are intended for adults, property owners, and prospective customers. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

10. Arizona Service Area

Better Quality Builders LLC is located in Arizona and serves customers in Maricopa County, AZ and surrounding areas as applicable. Information submitted through our website may be processed and stored in the United States.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: